Refund Policy

Last updated: August 19, 2026

Eligibility

To request a refund, contact the seller within 90 days of the applicable purchase date and follow the instructions supplied by its support team. Eligibility, required proof of purchase, return authorization, and treatment of shipping charges are confirmed by the seller.

How to request a refund

1. Locate your order-confirmation email or receipt.
2. Use the merchant-support contact shown there or on the checkout.
3. Provide your name, order number, purchase email and reason for the request.
4. Wait for return or disposal instructions before sending any item.

Empty or opened containers

The advertised guarantee is described as an empty-tub guarantee. Keep the containers and order documentation until the seller confirms whether a physical return is required.

Returns and shipping costs

Do not send products to an address that has not been confirmed by the seller. Return addresses, labels, deadlines and responsibility for postage can vary and will be specified by merchant support.

Refund timing

Approved refunds are generally returned to the original payment method. Posting time depends on the seller, payment processor and financial institution.

Damaged, missing or incorrect orders

Contact merchant support promptly with the order number and photographs where appropriate. The seller will determine replacement or refund options.

Website role

This independent informational website does not receive payments, hold inventory or issue refunds. The checkout merchant's current terms control if they provide greater consumer protection or mandatory law requires otherwise.

For help finding the correct support channel, see our Contact page.